1to1 Card - Privacy Policy

At 1to1 Card, we do everything we can to protect the privacy of consumers and customers (past and present) including those who visit our website. We value your time and your interest in our organization. We place a high priority on ensuring the security and privacy of data pertaining to each consumer. We are aware that you may have entrusted us with your financial information and accounts, and may also have shared personal information with us.

We have created our Privacy Policy to communicate our privacy commitment to you and to serve your privacy needs.

Collection and Use of Information
We may collect personal information about you from the following sources:

  • Any information we receive from you on applications or other forms whether in writing, in person, by telephone or by electronic means. This may include your name, address, employment information, income and credit references;

  • Any information about your transactions with us, our affiliates or others. This information may include your account balances, payment history and account usage;

  • Any information we receive from other public sources. This may include real estate records and telephone numbers;

  • Any information we receive from a third party in order to provide, and allow you to use, your prepaid card.

As required by the USA Patriot Act, we may also collect information and take actions necessary to verify your identification.

Sharing of Information
We do not share your personal information, as described above, with any third parties except with companies that perform services on our behalf as necessary to provide, and allow you to use, your prepaid card.

Confidentiality and Accuracy of Consumer Information
When we share information with third parties, we hold all such parties to the same or higher standards as we do ourselves regarding the privacy of your information. As an added safeguard, we also require them to allow us to audit them for compliance in this regard.

We collect only the information necessary to deliver quality products and services to our customers. We restrict access to your personal information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to protect your personal information.

Every effort is made to ensure that our records of your information are complete and correct. If you notice an error on your statement or in any other communication from us, please contact us at the number listed on your account materials as soon as possible

Amendments and Changes
Except as required by law, we reserve the right to amend this statement at any time and without notice.

How to Contact Us
If you would like additional information, or if you have questions regarding our Privacy Policy, please write to us at 1to1 Card Program Headquarters, PO Box 516, Lisle, IL 60532, Attn: Privacy Policy.

Prepaid Cards are issued by The Bancorp Bank or MetaBankTM, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Prepaid Cards are issued by The Bancorp Bank or MetaBankTM, Member FDIC, pursuant to license from MasterCard International Incorporated. Discover® and the Discover acceptance mark are service marks used by The Bancorp Bank and MetaBankTM, Member FDIC, under license from Discover Financial Services. The Bancorp Bank; Member FDIC. See card back for issuer details.